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TEAMM8

Find answers to common questions, track your order and more.

TEAMM8 Help Center

How can I choose the right size for me?

Do you have physical stores?

How do I know if a product will be restocked?

About TEAMM8

Sustainability

Browsing TEAMM8

How do I know about offers and promotions?

Offers and Promotions

Pre purchase, pricing and promotions

What payment methods do you accept?

What is Afterpay / Klarna?

Payment Options

How do I know if my order was successful?

I have a voucher/coupon code, how can I use it?

Placing a TEAMM8 order

Can I change my delivery address?

Can make other changes to my order, like change sizes or colors, etc?

Can I cancel my order?

Changes and Cancellations

Do I have to pay duties and taxes?

Duties & Taxes

Ordering and Payments

Shipping Policy, Transit times, Shipping costs

Shipping

How do I track my order?

My order has bee returned to sender, What happens now?

My order has been sitting in Customs for a while, What's next?

My order has been delivered according to the tracking but I can't locate it, what do I do now?

Tracking My Order

Shipping and delivery

What's your return policy?

How do refunds get processed?

Returns and Exchanges

Product Care

Sizing

Products

How do I subscribe to the newsletter?

How do I unsubscribe from your newsletter?

I don’t want to receive SMS from TEAMM8

Communication Preferences

How do I create a new account?

How do I update the details on my account?

What if I forgot my password?

How do I delete my TEAMM8 account?

Creating and Managing Your TEAMM8 Account

Your TEAMM8 Account

How it works

How do I redeem my points?

Referrals

TEAMM8 Club

Information about ordering, payments, duties & taxes, and more.

Information about our shipping policy, delivery times and more.

Find information about how to apply for a return or an exchange.

Information about our products and how to care for them.

Find general information about your account.

Information about our Loyalty Program, Rewards and Referrals.

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